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Frequently Asked Questions
Data & Storage
Where is my data stored?
All your data is stored locally in your browser using IndexedDB. Your graphs, terms, relations, and settings never leave your computer unless you explicitly export or use cloud AI features.
- No account required: You don't need to sign up or log in
- No cloud storage: Data is not uploaded to any server
- Browser-specific: Data is stored per browser - switching browsers means starting fresh (unless you export/import)
How do I backup my work?
Several options for backing up:
- Auto-save: Enable auto-save (toggle in top menu) to save to browser persistent storage automatically
- Save: Saves quickly in browser persistent storage
- Save to file: saves a
.jsonfile you can store anywhere and contains all data - Save to excel file: saves a to excel contains MOST BUT NOT all data
- Backup: Saves all models with complete data in a zip file. Unzip and use to load a graph
Best Practice
Regularly export to file (use Backup menu item) and store in cloud storage (Google Drive, Dropbox, OneDrive) for off-site backup.
Can I recover deleted graphs?
If you haven't closed your browser tab, use Undo (Ctrl+Z) to recover deleted elements.
For recovering entire graphs:
- Check your Downloads folder for previously saved files
- Browser storage persists until you clear browser data
What happens if I clear my browser data?
Clearing browser data (cache, cookies, site data) will permanently delete all your Termboard graphs stored in that browser. Always export important work to files first.
Collaboration
Can I collaborate with others in real-time?
Currently, Termboard does not support real-time collaboration. However, you can collaborate by:
- Sharing files: Export your graph and share via email or file sharing
- Using version control: Save JSON exports in Git for team workflows
- Using TermStorm: For workshop collaboration, use TermStorm and import results into Termboard
Can I share my graphs with others?
Yes, multiple ways:
| Method | Best For |
|---|---|
| JSON file | Full editing capability |
| Excel export | Non-Termboard users, data integration |
| HTML export | Interactive viewing (no editing) |
| PDF export | Documentation, printing |
| Image export | Presentations, embedding |
| PowerPoint | Slide decks |
Can multiple people edit the same graph?
Not simultaneously. For team workflows:
- Designate a "master" version owner
- Others export their changes
- Owner merges using with Merge mode
Performance & Limits
What's the maximum graph size?
Termboard can handle large graphs, but performance depends on your device:
| Graph Size | Performance |
|---|---|
| Up to 500 terms | Smooth on all devices |
| 500-2000 terms | Good on modern devices |
| 2000-5000 terms | May need layout optimization |
| 5000+ terms | Consider splitting into multiple graphs |
Large Graph Tips
- Use the Cola layout for graphs under 100 terms
- Use Compact/Wide layouts for larger graphs
- Increase layout "Max run time" for better results
- Consider hiding relation names for clarity
Why is my graph loading slowly?
Common causes and solutions:
- Too many elements: Split into multiple graphs or use filtering
- Complex layout: Increase layout run time or use simpler layouts
- Browser memory: Close other tabs, restart browser
- Old browser: Update to latest Chrome/Edge
Does the layout algorithm timeout?
Layout calculations stop after the configured time (default: 30 seconds). For large graphs:
- Increase "Max run time" in the layout dialog
- Set "Randomize" to No and run again to continue refining
- Consider manual arrangement for critical sections
Offline & Technical
Does Termboard work offline?
Partially. Core functionality works offline:
- Creating and editing graphs
- Saving to browser storage
- Exporting to files
Features requiring internet:
- Cloud AI (OpenAI, Anthropic, Google, Groq)
- Loading external examples
- OWL imports from URLs
Local AI (WebLLM) works offline after initial model download.
Which browsers are supported?
| Browser | Support |
|---|---|
| Chrome/Chromium 90+ | Full support |
| Microsoft Edge 90+ | Full support |
| Firefox 90+ | Full support (no WebGPU/Local AI) |
| Safari 15+ | NOT supported |
| Brave | Full support |
Local AI
Local AI (WebLLM) requires WebGPU, which is only available in Chrome, Chromium, and Edge.
Can I run Termboard locally?
Termboard is a web application hosted at termboard.com. There's no standalone desktop version, but you can:
- Use it offline after initial load (see above)
- Install as a PWA in Chrome/Edge (browser menu > Install)
Pricing & Licensing
Is Termboard really free?
Yes, currently it is completely free. There are no:
- Subscription fees
- Premium features
- Usage limits
- Ads
Are there any hidden costs?
The only potential costs are for Cloud AI features:
- Google Gemini: Free tier (15 requests/minute)
- Groq: Free tier available
- OpenAI/Anthropic: Pay-as-you-go API costs
Local AI (WebLLM) is completely free - runs in your browser.
Can I use Termboard commercially?
Yes. Termboard is currently free for:
- Personal use
- Commercial use
- Educational use
- Enterprise use
No license fees or attribution required.
Import & Export
What formats can I import?
| Format | Use Case |
|---|---|
| JSON | Termboard native format |
| Excel | Spreadsheet data |
| OWL | Ontologies from Protégé, etc. |
| JSON-LD | Linked data (experimental) |
| TermStorm | Workshop outputs |
What formats can I export?
| Format | Use Case |
|---|---|
| JSON | Full data with positions |
| Excel | Spreadsheet integration |
| JSON-LD | Semantic web (experimental) |
| PDF/HTML | Documentation |
| PowerPoint | Presentations |
| PNG/JPG/SVG | Images |
How do I import from other tools?
| Source Tool | How to Import |
|---|---|
| Draw.io/Visio | Export as image, recreate structure |
| Protégé | Export OWL, import in Termboard |
| Excel glossaries | Use Excel import with column mapping |
| Other ontology tools | Export OWL or JSON-LD |
AI Features
Do I need an API key to use AI features?
Not necessarily:
- Local AI (WebLLM): No API key, runs in browser
- Clipboard mode: Copy prompts to external AI tools
- Cloud AI: Requires API key from provider
Is my data sent to AI providers?
Only when using Cloud AI:
- Term names and descriptions are sent to the AI provider
- Your API key is stored locally in your browser
- Check each provider's privacy policy
Local AI processes everything in your browser - no data sent anywhere.
Which AI provider should I use?
| Provider | Best For |
|---|---|
| Local AI | Privacy, offline, free |
| Google Gemini | Free tier, good quality |
| Groq | Fast inference |
| Anthropic Claude | Complex reasoning |
| OpenAI | Familiar, reliable |
See AI Integration Guide for detailed comparison.
Troubleshooting
My graph won't save
- Check browser storage isn't full (clear other site data)
- Try exporting to file as backup
- Disable browser extensions that might interfere
- Try incognito/private mode
The layout looks wrong
- Try a different layout type
- Increase "Max run time"
- Use "Randomize: Yes" for fresh start
- Manually adjust key terms, then re-run with "Randomize: No"
AI features aren't working
For Cloud AI:
- Check API key is correct
- Verify with "Test Connection"
- Check you have API credits/quota
For Local AI:
- Use Chrome or Edge browser
- Check WebGPU is enabled (
chrome://gpu) - Try a smaller model size
Where can I get help?
- Documentation: You're reading it!
- Video tutorials:
- Report issues: GitHub Issues
- Discussions: GitHub Discussions