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Frequently Asked Questions

Data & Storage

Where is my data stored?

All your data is stored locally in your browser using IndexedDB. Your graphs, terms, relations, and settings never leave your computer unless you explicitly export or use cloud AI features.

  • No account required: You don't need to sign up or log in
  • No cloud storage: Data is not uploaded to any server
  • Browser-specific: Data is stored per browser - switching browsers means starting fresh (unless you export/import)

How do I backup my work?

Several options for backing up:

  1. Auto-save: Enable auto-save (toggle in top menu) to save to browser persistent storage automatically
  2. Save: Saves quickly in browser persistent storage
  3. Save to file: File > Save File > JSON saves a .json file you can store anywhere and contains all data
  4. Save to excel file: File > Save File > Excel saves a to excel contains MOST BUT NOT all data
  5. Backup: File > Backup Saves all models with complete data in a zip file. Unzip and use File > Load File > JSON to load a graph

Best Practice

Regularly export to file (use Backup menu item) and store in cloud storage (Google Drive, Dropbox, OneDrive) for off-site backup.

Can I recover deleted graphs?

If you haven't closed your browser tab, use Undo (Ctrl+Z) to recover deleted elements.

For recovering entire graphs:

  • Check your Downloads folder for previously saved files
  • Browser storage persists until you clear browser data

What happens if I clear my browser data?

Clearing browser data (cache, cookies, site data) will permanently delete all your Termboard graphs stored in that browser. Always export important work to files first.

Collaboration

Can I collaborate with others in real-time?

Currently, Termboard does not support real-time collaboration. However, you can collaborate by:

  1. Sharing files: Export your graph and share via email or file sharing
  2. Using version control: Save JSON exports in Git for team workflows
  3. Using TermStorm: For workshop collaboration, use TermStorm and import results into Termboard

Can I share my graphs with others?

Yes, multiple ways:

MethodBest For
JSON fileFull editing capability
Excel exportNon-Termboard users, data integration
HTML exportInteractive viewing (no editing)
PDF exportDocumentation, printing
Image exportPresentations, embedding
PowerPointSlide decks

Can multiple people edit the same graph?

Not simultaneously. For team workflows:

  1. Designate a "master" version owner
  2. Others export their changes
  3. Owner merges using File > Import with Merge mode

Performance & Limits

What's the maximum graph size?

Termboard can handle large graphs, but performance depends on your device:

Graph SizePerformance
Up to 500 termsSmooth on all devices
500-2000 termsGood on modern devices
2000-5000 termsMay need layout optimization
5000+ termsConsider splitting into multiple graphs

Large Graph Tips

  • Use the Cola layout for graphs under 100 terms
  • Use Compact/Wide layouts for larger graphs
  • Increase layout "Max run time" for better results
  • Consider hiding relation names for clarity

Why is my graph loading slowly?

Common causes and solutions:

  1. Too many elements: Split into multiple graphs or use filtering
  2. Complex layout: Increase layout run time or use simpler layouts
  3. Browser memory: Close other tabs, restart browser
  4. Old browser: Update to latest Chrome/Edge

Does the layout algorithm timeout?

Layout calculations stop after the configured time (default: 30 seconds). For large graphs:

  1. Increase "Max run time" in the layout dialog
  2. Set "Randomize" to No and run again to continue refining
  3. Consider manual arrangement for critical sections

Offline & Technical

Does Termboard work offline?

Partially. Core functionality works offline:

  • Creating and editing graphs
  • Saving to browser storage
  • Exporting to files

Features requiring internet:

  • Cloud AI (OpenAI, Anthropic, Google, Groq)
  • Loading external examples
  • OWL imports from URLs

Local AI (WebLLM) works offline after initial model download.

Which browsers are supported?

BrowserSupport
Chrome/Chromium 90+Full support
Microsoft Edge 90+Full support
Firefox 90+Full support (no WebGPU/Local AI)
Safari 15+NOT supported
BraveFull support

Local AI

Local AI (WebLLM) requires WebGPU, which is only available in Chrome, Chromium, and Edge.

Can I run Termboard locally?

Termboard is a web application hosted at termboard.com. There's no standalone desktop version, but you can:

  1. Use it offline after initial load (see above)
  2. Install as a PWA in Chrome/Edge (browser menu > Install)

Pricing & Licensing

Is Termboard really free?

Yes, currently it is completely free. There are no:

  • Subscription fees
  • Premium features
  • Usage limits
  • Ads

Are there any hidden costs?

The only potential costs are for Cloud AI features:

  • Google Gemini: Free tier (15 requests/minute)
  • Groq: Free tier available
  • OpenAI/Anthropic: Pay-as-you-go API costs

Local AI (WebLLM) is completely free - runs in your browser.

Can I use Termboard commercially?

Yes. Termboard is currently free for:

  • Personal use
  • Commercial use
  • Educational use
  • Enterprise use

No license fees or attribution required.

Import & Export

What formats can I import?

FormatUse Case
JSONTermboard native format
ExcelSpreadsheet data
OWLOntologies from Protégé, etc.
JSON-LDLinked data (experimental)
TermStormWorkshop outputs

What formats can I export?

FormatUse Case
JSONFull data with positions
ExcelSpreadsheet integration
JSON-LDSemantic web (experimental)
PDF/HTMLDocumentation
PowerPointPresentations
PNG/JPG/SVGImages

How do I import from other tools?

Source ToolHow to Import
Draw.io/VisioExport as image, recreate structure
ProtégéExport OWL, import in Termboard
Excel glossariesUse Excel import with column mapping
Other ontology toolsExport OWL or JSON-LD

AI Features

Do I need an API key to use AI features?

Not necessarily:

  • Local AI (WebLLM): No API key, runs in browser
  • Clipboard mode: Copy prompts to external AI tools
  • Cloud AI: Requires API key from provider

Is my data sent to AI providers?

Only when using Cloud AI:

  • Term names and descriptions are sent to the AI provider
  • Your API key is stored locally in your browser
  • Check each provider's privacy policy

Local AI processes everything in your browser - no data sent anywhere.

Which AI provider should I use?

ProviderBest For
Local AIPrivacy, offline, free
Google GeminiFree tier, good quality
GroqFast inference
Anthropic ClaudeComplex reasoning
OpenAIFamiliar, reliable

See AI Integration Guide for detailed comparison.

Troubleshooting

My graph won't save

  1. Check browser storage isn't full (clear other site data)
  2. Try exporting to file as backup
  3. Disable browser extensions that might interfere
  4. Try incognito/private mode

The layout looks wrong

  1. Try a different layout type
  2. Increase "Max run time"
  3. Use "Randomize: Yes" for fresh start
  4. Manually adjust key terms, then re-run with "Randomize: No"

AI features aren't working

For Cloud AI:

  1. Check API key is correct
  2. Verify with "Test Connection"
  3. Check you have API credits/quota

For Local AI:

  1. Use Chrome or Edge browser
  2. Check WebGPU is enabled (chrome://gpu)
  3. Try a smaller model size

Where can I get help?